Rye Park Terms & Conditions

Quality Guarantee
All Rye Park, L.L.C. products are unconditionally guaranteed to be free of manufacturer or factory defects.


Refund and Return Policy
As most of our products are either custom built to a client's needs or are fabricated to order, all sales are final. If you are not completely satisfied with your purchase, you must notify us within 7 days of receipt of your order. We will do everything possible to help resolve the problem with any of the items that our company has made.

In some cases, if a design can be resold, a credit will be issued. You may only apply this credit toward the order of another item from Rye Park, LLC. Credit will be available upon receipt of the returned item in original condition and in its original packaging. You will be responsible for arranging the return shipment and all associated return shipping expenses, including insurance. Returns must be received by Rye Park, LLC within 14 days of receipt by you. Rye Park, LLC reserves the right to grant a full refund or repair the product at its own discretion.

All returns must be unused! Used products will not be accepted for return so that we can continue to provide the most competitive prices for our customers! We DO NOT sell or restock used products!


Cancellations or Changes to Your Order
To place an order a 50% deposit is required with the balance due upon completion and before shipping. Because project design engineering or actual production begins shortly after your order is placed, please be sure of your choices before placing your order. If you wish for any reason to change or cancel your order, you must notify Rye Park, LLC within 7 days of the original order date. If we are given notice of a cancellation within 7 days of the original order date, a refund will be issued in the same tender as your deposit payment. However, if your order has been started by Rye Park, LLC or if materials have been purchased specifically for the project, those expenses would be deducted from the deposit payment.

Credit only will be given on any orders that are cancelled after 7 days from the original order date. These cancellations w ill be reviewed on a project by project basis, based on the amount of work already expended on each project to determine what credit, if any, might be issued. If you want to make any changes to specifications, materials or details, these would be subject to any appropriate up-charges depending on the materials and labor involved.


Shipping Policy - Damaged Package or Item
We ship our products FOB shipping and all of our shipments are fully insured. Be sure to inspect your item for damages before shipper leaves your residence or place of business.  If item is boxed or crated, be sure to inspect box, crate and the furnishings for any damages from shipment, and contact the shipping company immediately upon receipt if there is a problem. Keep the original box and packing materials, as the damaged piece must be returned in the same packaging. In most cases, you will need to fill out a claim form directly with the shipper, as they would be directly responsible for damages related to shipping and delivery. If there is apparent damage with your delivery, talk directly with the movers on how best to file a claim. We will do everything we can to help expedite any damage claims with the shipper.

If you have any questions about our shipping and return policies, please e-mail us at or call us at 702-722-2900.


Legal Disclaimers
Rye Park, LLC will not be responsible for discrepancies in the color of its products as variations can occur depending on the color, stain and type of wood. All colors contained in Rye Park's website are representations only for they may vary from monitor to monitor, computer to computer, person to person. For exact color matches ask for samples to be shipped.

This website is provided by Rye Park, LLC on an "as is" basis. Rye Park, LLC makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products included on or sold through this site. To the fullest extent permissible by applicable law, Rye Park, LLC disclaims all warranties, express and implied, including but not limited to implied warranties and warranties for merchantability and/or fitness for a particular purpose. Rye Park, LLC will not be liable for any damages of any kind arising from the use of this website or the products purchased through the site, including but not limited to direct, indirect, incidental, punitive and consequential damages.

Rye Park, LLC reserves the right to change services and products specification without notice. Except for individual use, no part of these documents may be copied, reproduced, or transmitted by any means, for any purpose without prior written consent from Rye Park, LLC.

Please note that pricing on the Rye Park website does not include sales tax (if applicable) or delivery costs (which can be quoted). Custom projects are priced based on the information described within the written price quote provided for each custom project. If the design evolves in scope, details, or work required beyond the original quote then we would need to re-quote these changes at that point.

Customer must carefully review and approve any written descriptions, drawings or finish samples if normally provided with the product they are purchasing. All products will be made to these specifications. Verbal approval by customer shall be considered as a written approval, if customer chooses not to send a written approval back to Rye Park. All lead times quoted are close approximations of the production time required for any given design to ship point. Delays in production time may be caused by slow approval of project drawings or finish samples by customer, unforeseen complications with availability of materials, schedules of any sub contractors, design limitations, etc.

Rye Park will not be held responsible for delays beyond its control. On site assembly or adjustment may be needed on some projects and would be by others locally. Rye Park accepts no responsibility for setup and assembly performed by anyone other than Rye Park. Production time from ordering might vary depending on the complexity of the custom project and would be specified within the price quote.

Rye Park cannot be held responsible for potential problems with products that may occur in the client's home or place of business and is not responsible for any injury, harm or possible death that might occur in these places with the proper or improper use of products. Neither can Rye Park be responsible for products; such as, but not limited to, wear and tear, expansion and contraction of woods and joinery due to climatic changes, limitation of finish materials in any given situation, choice of materials or design chosen by designer or client, buyer's remorse or any other liability whatsoever resulting from use of the products. As all products are custom made to order, handcrafted and one of a kind, no guarantee is expressed or implied. Rye Park does not wish to receive confidential or proprietary information through its website. Any information or material received through the Rye Par k's website shall NOT be considered confidential. By sending Rye Park information or material, you grant to Rye Park an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute said information or materials.

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